XeroChat is a comprehensive messenger marketing software that offers a wide range of features and tools to help businesses engage with their customers and target audience effectively through Facebook Messenger. It aims to streamline and automate various marketing tasks, allowing businesses to generate leads, send promotional messages, and provide customer support all within the Facebook messaging platform.
The key features include:
1. Multiple Facebook Accounts: XeroChat enables users to connect and manage multiple Facebook accounts from a single dashboard, making it easier to handle different business pages and brands.
2. Chatbot Builder: The software provides a user-friendly chatbot builder that allows businesses to create interactive and customizable conversational chatbots. These chatbots can be programmed to respond to specific keywords, provide product recommendations, schedule appointments, answer frequently asked questions, and more.
3. Auto Comment Tools: XeroChat offers automated comment tools that can help businesses engage with their audience on Facebook posts or ads. These tools can automatically reply to comments, tag users, and send private messages based on certain triggers or keywords.
4. Facebook Posting: Users can schedule and publish posts directly to Facebook pages or groups using XeroChat. This feature helps businesses save time and effort by planning and automating their social media content.
5. Visual Flow Builder: XeroChat’s visual flow builder allows users to create customized conversation flows for their chatbots. This feature provides a drag-and-drop interface where businesses can design complex chatbot sequences without any coding knowledge.
6. One-time Notification: XeroChat allows businesses to send follow-up messages to users who have previously interacted with their chatbot. It leverages Facebook’s one-time notification feature to send important updates, offers, or notifications to engaged users.
7. WooCommerce Integration: This feature enables businesses with WooCommerce-powered websites to integrate their online store with XeroChat. Users can set up triggers and actions to send automated messages related to order updates, cart abandonment, and more.
8. Analytics and Reports: XeroChat provides comprehensive analytics and reports to help businesses measure the performance of their campaigns. Users can track crucial metrics such as open rates, click-through rates, engagement, and overall chatbot performance.
Overall, XeroChat presents itself as a powerful messenger marketing software designed to harness the potential of Facebook Messenger for businesses. It offers numerous features to automate marketing activities, drive engagement, and improve customer support through the popular social media platform.
